Examlex
Which of the following is NOT one of the building blocks of customer service?
Reputation Analysis
Involves evaluating public perception and sentiment about a person, company, or brand through various data sources.
Brand Socialization
An indicator of a company's ability to interact with its online stakeholders through a reciprocal sharing of information that benefits both parties.
Business Community
The business community consists of individuals, companies, and organizations involved in commercial, industrial, or professional activities, often sharing common interests or goals.
Social Networks
Digital platforms that facilitate the creation of networks and the exchange of information among individuals and groups.
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