Which of the Following Is NOT One of the Ways

question 7

Multiple Choice

Which of the following is NOT one of the ways that field representatives deliver con?tinuing training to franchisees?

• A)they give on-the-spot management and operational suggestions.
• B)they often work indirectly with the franchisee from the franchisor's headquarters.
• C)they provide instructional audio or video materials to the franchisee.
• D)they serve as a conduit for new ideas.

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Definitions:

Fresh Language

New or original ways of using words and phrases to communicate effectively or creatively.

Stacking Questions

A communication technique involving asking several questions at once, which can overwhelm or lead the respondent in a certain direction.

Mental Stamina

The strength and perseverance to continue or complete tasks even when they are challenging or when one is facing mental fatigue.

Captive Clients

Clients who are obliged to use a service, often due to legal, institutional, or situational constraints, rather than out of personal choice or preference.