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_______________________ Is the Set of Values, Norms, and Standards That

question 33

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_______________________ is the set of values, norms, and standards that control how employees work to achieve an organization's mission and goals


Definitions:

Hassles

Minor irritations and annoyances that are part of everyday life and can accumulate to cause stress.

Hassles

Minor irritations or annoyances that, taken cumulatively, can have a significant impact on an individual's stress level and overall psychological health.

Lazarus

Often associated with psychologist Richard Lazarus, known for his theory on emotion and stress appraisal.

Frustration

A psychological state resulting from obstacles blocking individual goals or desires.

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