A Company Can Create Quality as Excellence by Emphasizing Attributes

question 3

Multiple Choice

A company can create quality as excellence by emphasizing attributes of service associated with the product that include all of the following except

• A) ordering ease
• B) prompt delivery
• C) easy installation
• D) increasing innovation
• E) maintenance services

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Definitions:

WNBA

The Women's National Basketball Association, a professional basketball league in the United States for women.

Drive-reduction

A theory suggesting that psychological needs create an aroused state that drives an organism to reduce the need by engaging in some goal-directed behavior.

Physiological Need

A basic bodily requirement that is essential for maintaining life and health, such as the need for food, water, or sleep.

Glucose

A simple sugar that is an important energy source in living organisms and is a component of many carbohydrates.