A Hospital Examines Its Processes Closely and Then Changes Them

question 26

Multiple Choice

A hospital examines its processes closely and then changes them to become more patient-centered. Among the changes are new ways of doing tasks and new groupings of workers. This is an example of

• A) restructuring.
• B) reengineering.
• C) TQM.
• D) benchmarking.
• E) downsizing.

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Definitions:

Confined

Being restricted within boundaries or limited in space or freedom, often referring to a physical or metaphorical constraint.

Pressure

The force exerted on the surface of an object per unit area, commonly measured in units like Pascals (Pa).

Diagram

A simplified drawing showing the appearance, structure, or workings of something; a schematic representation.

Artificial Application

The use or implementation of human-made systems or methods to solve problems or perform tasks, often involving technology or synthetic materials.