Reengineering Is a Process in Which Managers Focus on Business

question 23

True/False

Reengineering is a process in which managers focus on business processes underlying the value-creation process.

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Definitions:

Industrial Buyers

Individuals or organizations that purchase goods or services for industrial use, manufacturing, or for resale to other consumers.

Productivity Measurement

The process of quantifying the efficiency and effectiveness of production.

Evaluation System

A structured process used by organizations to assess, review, and enhance performance and effectiveness, typically of employees or processes.

Expectancy Theory

Is a fairly complex process theory of motivation that casts the employee in the role of decision maker. Basically, an employee decides whether or not to exert effort, depending on the outcomes he or she anticipates receiving for those efforts as based on calculations concerning expectancies, instrumentalities, valences, and the links among these three components.