The Process of Creating an Information System Is Known as _____

question 49

Multiple Choice

The process of creating an information system is known as _____.

• A) systems development
• B) database development
• C) network development
• D) enterprise development

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Definitions:

Customer Satisfaction

A measure of how products or services meet or surpass customer expectations.

Total Shopping Experience

The complete range of experiences a customer encounters while discovering, purchasing, and using a product or service, emphasizing satisfaction and engagement.

Product Expectation

The anticipated performance or utility a customer expects from a product or service.

Relationship Selling Stage

A phase in the sales process where building and maintaining a positive relationship with the customer is emphasized to facilitate ongoing business.