What Are Operations Management Decisions, Processes, and Issues That Involve

question 3

Multiple Choice

What are operations management decisions, processes, and issues that involve the creation of intangible services called?

• A) service operations management
• B) production management
• C) management of goods
• D) manufacturing

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Definitions:

Follow Up Action

The steps taken after an initial event or action to ensure completion or to further a goal.

Routine Message

Communication that conveys regular, everyday information or procedures within an organization, not requiring special attention.

Routine Informational Messages

Communications that provide regular updates, data, or essential information to recipients as part of normal operations.

Good-News Announcements

Notifications or statements shared about positive developments, achievements, or victories within an organization or community.