Tool Techies, Inc

question 135

Multiple Choice

Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:

• A) planning.
• B) technical skills.
• C) organizing.
• D) controlling.
• E) conceptual skills.

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Definitions:

Multiple Suppliers

The strategy of sourcing a particular product or service from more than one supplier to reduce supply risk.

Supply Disruption

An unexpected event that interrupts the normal flow of goods and materials in a supply chain, potentially leading to stockouts, increased costs, or delivery delays.

Incentive

A factor, often a form of reward or penalty, that motivates individuals to perform an action or behave in a certain manner.

Fewer Suppliers

A procurement strategy where a company intentionally reduces the number of suppliers in its supply chain to improve efficiency and negotiate better terms.