In a Study by Kotter and Haskett Evidence Is Provided

question 156

Multiple Choice

In a study by Kotter and Haskett evidence is provided to support the claim that __________ is important for performance.

• A) managing cultural values
• B) leading partnerships within an industry
• C) surveying the external environment
• D) managing client relationships as boundary spanners
• E) empowering employees

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Definitions:

Empathy

Understanding and having compassion for others.

Sympathy

A feeling of pity or sorrow for the distress of others; understanding or empathizing with someone else's emotional experiences.

Sexual Harassment

Unwanted sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature.

Harassment Policy

Guidelines set by an organization to prevent and address inappropriate, threatening, or disturbing behavior.