Succeeding on a Global Level Requires That Managers and Organizations

question 45

Multiple Choice

Succeeding on a global level requires that managers and organizations develop a(n) :

• A) global mind-set.
• B) ethnocentric attitude.
• C) boundary mind-set.
• D) customer centric strategy.
• E) long-term orientation.

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Definitions:

Level Of Service

Describes the degree of service provided to the customer from three types of retailers: self-, limited-, and full-service.

Contractual System

is a formal agreement between parties governing their commercial relationship and obligations.

Independent Retailer

A business owner who operates their retail store independently, without being part of a chain or franchise system.

Corporate Chain

A series of interconnected companies or businesses under common ownership, often engaging in coordinated activities or strategies.