The Best Way to Avoid the Trap of Researching the Wrong

question 21

Multiple Choice

The best way to avoid the trap of researching the wrong problem is to

• A)research all possible problems.
• B)define the research problem broadly.
• C)delay research until the problem is properly defined.
• D)All of these are correct.
• E)None of these are correct.

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Definitions:

Online Clothing Store

A website or platform that sells apparel and accessories to consumers through the internet.

Blue Shirt

Often associated with the uniform of retail employees in certain stores, symbolizing approachability and assistance.

Service Quality Standards

Benchmarks established to ensure services meet customer expectations and requirements, fostering customer satisfaction and loyalty.

Delivery Gap

A discrepancy between a company's service delivery standards and the actual service delivered, often leading to customer dissatisfaction.