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Being Interested in Computers, Jose Cohata Came Up with an Idea

question 114

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Being interested in computers, Jose Cohata came up with an idea of personalizing the screen saver programs with family pictures. After trying a couple of programs, Jose started marketing this service to neighbors and area businesses. Jose's activities can be described as:

Identify feelings and emotions accurately from client communication.
Distinguish between open and closed questions and their usage in counseling sessions.
Understand the utility of eye contact and vocal tone in establishing a therapeutic alliance.
Describe the goals and limitations of the microskills hierarchy.

Definitions:

Previous History

A record or background of past events or situations, especially as relevant to a particular subject or individual.

Cognitive Learning Theories

A group of theories in psychology that explain how people process information, learn, and remember through understanding, thinking, and reasoning.

Unobservable Mental Processes

Refers to internal cognitive and emotional events that cannot be directly measured or seen, but can be inferred through behavior.

Classical Conditioning

A way of learning that involves making connections between a stimulus found in the environment and one that naturally presents itself.

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