Wendy Enjoys Making Crafts and Giving These Away as Gifts

question 57

Multiple Choice

Wendy enjoys making crafts and giving these away as gifts to friends and family. One day, she decided to quit her job and make crafts full-time, selling them on her new company Web site. Which tactic of becoming a business owner did Wendy use?

• A) Equity financing
• B) New business start-up
• C) Buying an existing business
• D) Buying a franchise
• E) Merger and acquisition

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Definitions:

Customer Measures

Metrics or indicators used to evaluate the satisfaction, loyalty, retention, and acquisition of customers within a business.

Internal Business Process Measures

Metrics used to evaluate and improve the efficiency and effectiveness of a company's internal operations.

Learning and Growth Measures

are metrics used to evaluate the effectiveness of strategies aimed at creating long-term value through employee development and organizational improvement.

Balanced Scorecard

A strategic planning and management system used to align business activities with the vision and strategy of the organization by monitoring performance against strategic goals.