In Developing a Strategy Map for Her Interior Design Business

question 152

Multiple Choice

In developing a strategy map for her interior design business, Carla has decided to promote employee development by providing online training tools. This involves goals in which strategy map category?

• A) Financial performance
• B) Learning and growth
• C) Internal business process
• D) Customer service
• E) Supply chain

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Definitions:

Private Property

Property owned by individuals or companies, not by the state or public entities, and protected by law; includes both tangible and intangible assets.

Social Solidarity

The sense of unity and mutual support within a society, which binds individuals together and facilitates cooperation.

Strangers

Individuals who are unknown or unfamiliar to one another, often highlighting the potential for neither positive nor negative expectations in initial interactions.

Critical Distance

The ability to analyze and assess a subject or situation objectively without bias.