The Introduction of Efficiency-Boosting Winglets on Aircraft at Southwest Airlines

question 29

Multiple Choice

The introduction of efficiency-boosting winglets on aircraft at Southwest Airlines, and the adoption of automatic mail-sorting machines by the U.S. Postal Service are examples of:

• A) reverse innovation.
• B) process change.
• C) technology change.
• D) product change.
• E) disruptive innovation.

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Definitions:

Conditioned Stimulus

In classical conditioning, a previously neutral stimulus that, after becoming associated with an unconditioned stimulus, triggers a conditioned response.

Men's Restroom

Men's Restroom is a public or private bathroom designated for use by individuals who identify as male.

Higher-order Conditioning

A process in classical conditioning by which a conditioned stimulus is paired with a new neutral stimulus, creating a second (often weaker) conditioned response without directly conditioning the second stimulus to the unconditioned stimulus.

Spontaneous Recovery

The reemergence of a previously extinguished conditioned response after a period of no exposure to the conditioned stimulus.