Before Implementing New Changes to Work Schedules, Managers at Trudy's

question 158

Multiple Choice

Before implementing new changes to work schedules, managers at Trudy's Trinkets meet with union representatives and work out the terms of the changes so that both managers and employees can be satisfied with them. Which of the following approaches for implementing change is this company using?

• A) Negotiation
• B) Top management support
• C) Participation
• D) Coercion
• E) Communication and education

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