Jenna Has Been Given the Assignment of Determining How Many

question 179

Multiple Choice

Jenna has been given the assignment of determining how many new tellers her bank will need to hire over the next five years. Which of the following questions is irrelevant to her task?

• A) How many tellers are expected to retire over the next five years?
• B) What new technologies (e.g., automated teller machines) will be introduced over the next five years?
• C) How many new branches does the bank expect to open over the next five years?
• D) All of these questions are relevant.
• E) All of these questions are irrelevant.

---

Definitions:

Personal Selling Process

A series of steps taken by sales professionals to identify potential customers, communicate the benefits of a product or service, and close the sale.

Prospecting Stage

The initial phase in the sales process, where potential clients or customers are identified and qualified as leads.

Toll-free Number

A telephone number that is billed for all arriving calls instead of incurring charges to the originating caller, typically used by businesses to encourage customer contact.

Prospecting

The process of identifying potential customers or clients for a business's products or services.