Many Firms Are Using Social Media to Listen to Customers

question 114

True/False

Many firms are using social media to listen to customers.

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Definitions:

Material Fact

A fact that is significant or essential to the matter at hand, and could influence the outcome of a legal decision if known.

Deceiving

The act of misleading or tricking someone into believing something that is not true.

Unduly Influences

Describes a situation where an individual is manipulated or pressured into making a decision or signing a document, not of their own free will.

Voidable

A legal term describing a transaction or agreement that may be annulled or invalidated by one of the parties involved due to certain defects.