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__________and __________are potential sources for communication errors, because individual differences, knowledge, values, attitudes, and background act as filters.
Ms.
"Ms." is a title used before a woman's surname or full name to address her without specifying her marital status.
Euphemisms
Mild or indirect words or expressions used to replace harsher, more offensive, or unpleasant terms.
Harsh Terms
Words or phrases that are severe, abrasive, or unkind in nature, often used to express criticism or disapproval.
Negative News
Information or reports that convey adverse or undesirable events, situations, or outcomes.
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