Amy Holmes One of the Most Talented Managers to Ever Work at Work

question 89

Multiple Choice

Amy Holmes
One of the most talented managers to ever work at ABC Inc. is Amy Holmes. Combining graciousness with high intelligence and creativity, Amy has been successful in attracting and building a highly committed and competent division of employees. When interviewed by the national news media for insight into her success, one of the topics that became a primary focus was the challenge of communicating effectively.
-Amy also agrees with the research that suggests that "nonverbal messages convey thoughts and feelings with greater force than do our most carefully selected words." Nonverbal messages include all of the following except:

• A) facial expressions.
• B) posture.
• C) voice and mannerisms.
• D) dress.
• E) All of these are included.

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Definitions:

Cultural Intelligence

The capability to relate and work effectively across cultures.

Quasi-reflective Thinkers

Individuals who recognize that their knowledge may be incomplete or biased but still rely heavily on their own opinions and experiences when making decisions.

Prereflective

A stage of cognitive development where individuals do not yet engage in reflective thinking or questioning of assumptions.

Semi-reflective

Partially engaging in or capable of reflection, often referring to the process of introspection or thoughtful consideration of one's own experiences and actions.