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Amy Holmes
One of the most talented managers to ever work at ABC Inc. is Amy Holmes. Combining graciousness with high intelligence and creativity, Amy has been successful in attracting and building a highly committed and competent division of employees. When interviewed by the national news media for insight into her success, one of the topics that became a primary focus was the challenge of communicating effectively.
-Amy believes that successful managers solicit and respond to upward communication. Information that can be expected with upward communication includes all of the following except:
Antiques
Objects of considerable age valued for their artistic, historical, or collectible qualities.
Pricing Power
The ability of a company or an entity to dictate the price of its goods or services without losing market share to competitors.
Elasticities of Demand
Refers to various measures of how the quantity demanded of a good responds to changes in prices, income, or other goods' prices.
Segregate Market
The practice of dividing or separating markets into sections or categories based on consumer demographics, behaviors, or other characteristics.
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