The Balanced Scorecard Is an Effective Tool for Managing and Improving

question 57

Multiple Choice

The balanced scorecard is an effective tool for managing and improving performance, but only if it is:

• A) used by managers who recognize that relying exclusively on financial measures benefits the organization in the long run.
• B) implemented using a performance measurement orientation.
• C) used exclusively by the top levels of the organization.
• D) clearly linked to a well-defined organizational strategy and goals.
• E) used in organizations that adopt a hierarchical control process.

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Definitions:

Empathically

Acting with an understanding of and sensitivity to another's feelings or emotions.

Terminate Services

The process of ending the professional relationship or services provided to a client, typically when goals have been met or under circumstances requiring discontinuation.

Desired Goals

Objectives or outcomes that an individual or group aims to achieve, based on personal values, aspirations, or professional targets.

Treatment Process

The structured method or course of actions designed to address and manage a health condition, including diagnosis, intervention, and monitoring.