All of the Following Are Major Perspectives of the Balanced

question 96

Multiple Choice

All of the following are major perspectives of the balanced scorecard except:

• A) competitors.
• B) customer service.
• C) the organization's capacity for learning and growth.
• D) financial performance.
• E) internal business processes.

---

Definitions:

Codes

In the context of data, codes represent rules or systems used for transforming information into a confidential, encrypted, or shorthand format.

Segments

Parts or sections into which something is divided or separated.

Chunks

Units of information grouped together to be processed or remembered as a single unit, facilitating easier recall.

Magic Number

Refers to the short-term memory capacity, traditionally considered to be 7±2 items, as postulated by psychologist George A. Miller.