In Transactional Relationships, the Primary Persons Directly Involved with Customers

question 40

Multiple Choice

In transactional relationships, the primary persons directly involved with customers are the______ and the_________ .

• A) sales manager, customer service representative
• B) salesperson, sales manager
• C) salesperson, customer service representative
• D) only a and b above
• E) a, b, and c are all true.

---

Definitions:

Basal Ganglia

A group of structures located deep within the cerebral hemispheres involved in controlling voluntary motor movements, procedural learning, and emotions.

Episodic Memory

A type of long-term memory that involves recollection of specific events, situations, and experiences.

Sack Races

A competitive and recreational activity where participants place both legs inside a sack and hop towards a finish line, often part of playful gatherings.

Iconic Memory

A type of visual sensory memory that holds an exact copy of the seen object for a very brief period of time.