Which of the Following Statement(s) Is(are) True About Follow-Up Activities

question 4

Multiple Choice

Which of the following statement(s) is(are) true about follow-up activities?

• A) The salesperson must follow up on everything that he or she requests others to do for the customer.
• B) Written requests are sufficient to ensure that the requests are handled properly.
• C) Even when a sales call is unsuccessful, a salesperson should write down what he or she has learned.
• D) both a and c of the above.
• E) none of the above.

---

Definitions:

Organization's Culture

The shared values, traditions, norms, customs, and general behavior patterns that define how things are done within an organization.

Ceremonies

Formal events, often ritualistic in nature, conducted by organizations or social groups to commemorate or celebrate specific occasions.

Rituals

Established procedures or ceremonies that are followed regularly, often having symbolic significance in organizations or cultures.

Corporate Culture

The shared values, beliefs, and practices that characterize an organization and influence its employees' behavior.