Which of the Following Statement(s) Is(are) True About Follow-Up Activities

question 4

Multiple Choice

Which of the following statement(s) is(are) true about follow-up activities?

• A) The salesperson must follow up on everything that he or she requests others to do for the customer.
• B) Written requests are sufficient to ensure that the requests are handled properly.
• C) Even when a sales call is unsuccessful, a salesperson should write down what he or she has learned.
• D) both a and c of the above.
• E) none of the above.

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Definitions:

Learned Association

A psychological principle where an individual connects two stimuli or a stimulus and a behavior through repeated exposure.

Sensorimotor Stage

The first stage in Piaget's theory of cognitive development, from birth to about 2 years of age, where infants learn about the world through their sensory impressions and motor activities.

Concrete Operational

A stage in Jean Piaget's theory of cognitive development during which children (ages 7-12 approximately) gain a better understanding of mental operations, leading to more logical thoughts about concrete events.

Formal Operational

The stage of cognitive development, according to Piaget, where individuals can think abstractly and systematically.