The Phenomenon in Which a Portion of Current Sales Is

question 32

Multiple Choice

The phenomenon in which a portion of current sales is a function of customer relationships established through prior selling efforts is known as:

• A) sales carryover.
• B) customer relationship management.
• C) sales workload analysis.
• D) current customer development.
• E) functional customer relationships.

---

Definitions:

Modernization Theory

A theory that suggests societies progress through a series of stages of economic development, from traditional to modern.

Economic Development

A process by which a nation improves the economic, political, and social well-being of its people.

Environmental Degradation

The deterioration of the natural environment due to human activity, leading to the depletion of resources and loss of biodiversity.

Global Stratification

The unequal distribution of wealth, power, and resources among countries worldwide.