As Part of the Evolving Understanding of Quality Management, Many

question 17

Multiple Choice

As part of the evolving understanding of quality management, many began to use the term _____ to contrast the difference between managing for quality in all organizational processes and focusing solely on manufacturing quality .

• A) micro-quality
• B) strategic quality
• C) Big Q
• D) lead Q

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Definitions:

Hallucinations

Perceptions in the absence of external stimuli, such as seeing or hearing things that aren't there.

DSM

The Diagnostic and Statistical Manual of Mental Disorders, a standardized classification of mental disorders used by mental health professionals.

Discrete Categories

Distinct and separate groups or classifications without overlap.

Reduction

The process of making something smaller or less in amount, size, or importance.