Juran and Deming Would Argue That It Is Pointless to Exhort

question 36

Multiple Choice

Juran and Deming would argue that it is pointless to exhort a line worker to produce perfection, because:

• A) workers are not motivated to improve unless a financial incentive is offered.
• B) the overwhelming majority of imperfections are due to poorly designed manufacturing systems.
• C) it is the supervisor's responsibility to ensure quality through effective quality control.
• D) management systems that are unsupportive of quality initiatives should be reengineered in advance.

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Definitions:

Southwestern United States

A region of the United States that includes states like Arizona, New Mexico, Texas, and parts of California and Nevada.

Pueblo Indians

Native American peoples of the Southwestern United States, known for their unique adobe dwellings and cultural traditions.

Bering Strait

A narrow body of water between the easternmost point of the Asian continent (Russia) and the westernmost point of the North American continent (Alaska) that connects the Arctic Ocean with the Pacific Ocean.

Atlantic Ocean

The second-largest ocean on Earth, bordered by the Americas to the west and Europe and Africa to the east, covering approximately 20 percent of the Earth's surface.