The Origin of the Term "Six Sigma" Came from a Statistical

question 41

Multiple Choice

The origin of the term "Six Sigma" came from a statistical measure that equates to _____ or fewer errors or defects per million opportunities.

• A) 4.5
• B) 3.4
• C) 6.8
• D) 2.6

---

Definitions:

Social Awareness

The ability to understand and respond to the needs of others and to grasp social dynamics in various situations.

Empathy

The capacity to understand or feel what another person is experiencing from within their frame of reference.

Conflict Management

The process of identifying and addressing differences that, if left unresolved, could affect objectives.

Job Satisfaction Surveys

Tools or questionnaires utilized to measure employees' contentment with various aspects of their jobs.