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Process control applies only to manufacturing units and not to the service sector.
Q5: Functional structures allow people to specialize in
Q24: With respect to the types of quality-related
Q27: With respect to the dimensions of product
Q38: One of the easiest ways to involve
Q38: "People who work in different functions hate
Q45: Discuss the roles for customers identified by
Q46: What are the benefits of reducing the
Q60: _ are "spreadsheets" that graphically display relationships
Q70: In an organization, each major process consists
Q78: Deming believed that _ should be the