In Applying QFD, It Is Important to Convert the Customer's

question 18

True/False

In applying QFD, it is important to convert the customer's words into technical terminology so as not to have customer needs misinterpreted by designers and engineers.

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Definitions:

Value-Clarifying Skills

The ability to help individuals identify and understand their values and morals to make better decisions.

Political Stream

Refers to one of the streams in John Kingdon's Multiple Streams Framework, focusing on the mood, public opinion, and political discourse that can influence policy agendas.

Protests

Public demonstrations of objection, disapproval, or dissent towards policies, actions, or situations.

Policy Officials

Individuals holding positions within government or organizations who are responsible for creating, implementing, or advising on public policy.