Translating Customer Needs into Product Features Can Be Done in a Structured

question 76

Multiple Choice

Translating customer needs into product features can be done in a structured manner using:

• A) the Delphi method.
• B) competitive intelligence.
• C) quality function deployment.
• D) flowcharting.

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Definitions:

Family Expectations

Refers to the set of standards or beliefs held by family members that dictate how individuals should behave, achieve, and conduct themselves within and outside the family.

Generational Expectations

The societal beliefs and norms about the behaviors, values, and roles considered appropriate for individuals of specific age groups within a family or community lineage.

Cross-Cultural

Pertains to a comparative study or exploration of different cultures to understand their differences and similarities.

American

Pertaining to the United States of America or its inhabitants.