Examlex
Deming's theory posits that problems with organizational change are more often related to worker inability or lack of motivation than to system imperfections.
Direct Approach
A communication strategy that involves stating the main point or objective at the beginning of the message.
Positive Response
An affirmative or favorable reply to a question, proposal, or request.
Persuading Client
The act of convincing a customer or client to take a desired action or adopt a particular viewpoint.
Routine Inquiry
Involves standard requests for information or confirmation on various subjects, typically conducted in a formal business context.
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