A Key Part of Knowledge Management in Organizations Is

question 51

Multiple Choice

A key part of knowledge management in organizations is:

• A) selecting intelligent people for key positions.
• B) spying on what competitors are doing.
• C) conducting training programs.
• D) sharing information systematically.

---

Definitions:

Customer Service Department

The division of a company focused on addressing customer inquiries, complaints, and service requests.

Operating Divisions

Operating divisions are distinct sectors within a company that focus on different products or markets, each potentially with its own management structure.

Fixed Costs

Financial obligations like rent, salaries, and insurance that remain steady, irrespective of the levels of sales or production achieved.

Transfer Price

The price at which goods and services are transferred between departments or units within the same organization.