Michael Is in the Process of Taking the Department's Overall

question 159

Multiple Choice

Michael is in the process of taking the department's overall "job" and breaking it down into smaller and smaller "jobs." Michael is working on

• A) a matrix structure.
• B) job specialization.
• C) departmentalization.
• D) job classification.
• E) job analysis.

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Definitions:

Personal Selling

A sales method involving direct face-to-face interaction between a salesperson and a prospective buyer to persuade the buyer to make a purchase.

Coffeemaker

A kitchen appliance used for brewing coffee by automatically heating water and directing it over ground coffee beans.

Intangible Activities

Tasks or operations that do not result in a physical product but provide value or service to customers.

Market Research

Market research is the process of gathering, analyzing, and interpreting information about a market, including info about the target market, competitors, and customers, to inform business decisions.