One of the Key Differences Between Service and Manufacturing Operations

question 30

Multiple Choice

One of the key differences between service and manufacturing operations is

• A) manufacturing products are characterized by intangibility and customization.
• B) manufacturing operations feature a unique link between process and outcome.
• C) manufacturing operations are less storable.
• D) services are performed, but goods are produced.
• E) services focus on the outcome of the production process.

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Definitions:

Soundproof Dictation

The process of verbally recording information or transcribing speech in an environment insulated from external noise to ensure clarity and privacy.

Tarasoff Case

A legal case that established a precedent in U.S. law for mental health professionals' duty to warn identifiable individuals if a client makes threats of violence toward them.

Limits on Confidentiality

Legal or ethical boundaries within which privacy of information must be maintained, but under certain conditions, privacy may be breached.

Failure to Warn

Legal terminology denoting a situation where an individual or entity does not adequately inform others about potential risks or dangers.