Service Products Are Characterized by Three Key Qualities

question 59

Multiple Choice

Service products are characterized by three key qualities

• A) intangibility, uncustomized, and unstorability.
• B) intangibility, customization, and unstorability.
• C) intangibility, customization, and storability.
• D) tangibility, customization, and storability.
• E) tangibility, uncustomized, and storability.

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Definitions:

Working Through

A concept in psychotherapy that involves the process of repeatedly discussing and analyzing issues, leading to resolution and personal growth.

Childhood Conflicts

Psychological struggles experienced during childhood, often rooted in developmental stages, that can impact personality and behavior.

Client-centered

Client-centered is an approach in psychotherapy and counseling that focuses on the client's perspective and inherent ability for growth, emphasizing empathy, unconditional positive regard, and genuineness in the therapeutic relationship.

Nondirective

A counseling or therapy approach where the therapist provides little to no direct guidance or advice, allowing clients to lead the discussion and find their own solutions.