In a ________ System, the Customer Is an Active Participant

question 251

Multiple Choice

In a ________ system, the customer is an active participant, but in a ________ system, the customer is not an active participant.

• A) low-contact; high-contact
• B) active; inactive
• C) high-contact; low-contact
• D) high-interaction; low-interaction
• E) low-interaction; high-interaction

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Definitions:

Proximity

The physical closeness or distance between objects or people, which can influence various psychological processes including attraction and the formation of relationships.

Figure-Ground

A principle in gestalt psychology and visual perception, referring to how the eye differentiates an object (the figure) from its surrounding area (the ground).

Auditory Cortex

The region of the brain that processes auditory information, essential for understanding sounds and language.

Temporal Lobe

A region of the cerebral cortex involved in processing auditory information, as well as being important for memory and speech.