________ Focuses on Improving Both the Quality and Productivity of an Organization's

question 119

Multiple Choice

________ focuses on improving both the quality and productivity of an organization's operations.

• A) ROQ
• B) Re-engineering
• C) Back to Basics
• D) Six Sigma
• E) ISO 9000

---

Definitions:

Expected Rate of Return

The expected rate of return is a forecasted percentage of the amount of profit or loss an investment is predicted to earn over a specific period, based on historical data or statistical analysis.

Patents

Legal documents that grant inventors exclusive rights to their inventions for a certain period, preventing others from making, using, or selling them without permission.

Imitation

The act of copying or closely replicating the products, services, or processes of competitors or industry leaders.

Marginal Utility

The extra satisfaction or utility gained by consuming one more unit of a good or service.