The Term Service Operations Refers to

question 197

Multiple Choice

The term service operations refers to

• A) production activities that yield tangible products.
• B) production activities that yield tangible and intangible service products.
• C) firms that make tangible products.
• D) service activities that yield intangible products.
• E) service activities that yield tangible products.

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Definitions:

Flexible

Capable of being easily modified to adapt to new conditions or situations.

Mass Culture

Cultural products and activities produced for and consumed by a large number of people, often characterized by being commercialized and standardized.

Social Classes

Categories of people within a society who hold similar economic, cultural, or social status, often distinguished by disparities in wealth and power.

Cultural Experience

Refers to the exposure or interaction with cultures different from one's own, often leading to increased understanding, respect, and appreciation for diversity.