________ Is Dominated by a Desire to Improve Operations in Order

question 216

Multiple Choice

________ is dominated by a desire to improve operations in order to produce goods and services at the lowest possible cost and at the highest value for the customer.

• A) Back to Basics
• B) ISO 9000
• C) Six Sigma
• D) ROQ
• E) Re-engineering

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Definitions:

System II

A cognitive unit or system in psychology that is responsible for deliberate, analytical, and effortful decision-making processes.

Confirmation Bias

The tendency to take evidence that’s consistent with your beliefs more seriously than evidence inconsistent with your beliefs.

Availability Heuristic

The availability heuristic is a cognitive bias that relies on immediate examples that come to mind when evaluating a specific topic, concept, method, or decision.

Representativeness Heuristic

A cognitive shortcut that people use to classify something as belonging to a certain category based on how similar it is to a typical case from that category.