The Internet Has Made It Possible for Most People to Order

question 8

Multiple Choice

The Internet has made it possible for most people to order all their clothing online. While this may be a preference for some people, most people still go to shopping malls and stores to purchase their clothing. People might give a variety of reasons for not wanting to use the Internet exclusively. What likely accounts for the difference in preference?

• A) Many people are not knowledgeable about how to order clothing online.
• B) There is a cultural lag between having the Internet and using the technology to its full capacity.
• C) Many consumers don't have their own personal computer, which makes online shopping difficult.
• D) There is fear, often generated by advertisers, that discourages consumers from making online purchases.

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Definitions:

Target Value

Target Value refers to the specific goal set for a metric or outcome, which serves as a benchmark for performance measurement.

Quality Loss Function

A mathematical formula that represents the cost of deviating from a product's target performance, emphasizing that this cost increases exponentially as the deviation grows.

Customer Dissatisfaction

The state of being unhappy or displeased with a product or service, often leading to complaints or loss of business.

TQM Tool

A methodology or tool used in Total Quality Management to improve the quality of products and processes by integrating all organizational functions and processes.