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What is the three-step process that Peter Berger and Thomas Luckmann believe individuals go through as they construct reality?
Television Viewership
The number of viewers or audience size that watch television programming at a given time.
Mystery Shoppers
Individuals hired to pose as customers and evaluate the quality of service, product, and environment of retail stores or other businesses.
Quality
The degree to which a product, service, or process meets or exceeds customer expectations or standards.
Customer Service
Assistance and support provided by a company to those people who buy or use its products or services.
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