When You Deal with an Unpleasant or Threatening Feeling by Turning

question 42

Multiple Choice

When you deal with an unpleasant or threatening feeling by turning it into a more objective thought, you use ________.

• A) rationalization
• B) repression
• C) intellectualization
• D) reaction formation

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Definitions:

Organizational Citizenship Behavior

Discretionary and voluntary behavior that is not a part of the employee’s specific role requirements and is not formally rewarded.

Job Satisfaction

The level of contentment or happiness that individuals feel with their job or work environment, based on various factors like nature of work, compensation, and working conditions.

Employee Engagement

A connection with the organization and passion for one’s job.

Job Satisfaction

The extent to which an employee feels self-motivated, content & satisfied with his/her job.