In Making Collection Telephone Calls to a Group of Accounts

question 66

Multiple Choice

In making collection telephone calls to a group of accounts, how should the accounts be organized to determine where to begin?

• A) Organize the accounts alphabetically and start with the letter A.
• B) Organize the accounts by account number and start with number 1.
• C) Organize the accounts according the number of days past the date of service the account is delinquent.
• D) Determine which patient you think may be easier to collect from and start with that account.

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