When Writing a Collection Letter

question 52

Multiple Choice

When writing a collection letter

• A) do not try to be friendly; just get to the point.
• B) use a friendly tone and ask why payment has not been made.
• C) do not suggest that the patient has overlooked a previous statement.
• D) do not imply that the patient has good intentions to pay.

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Definitions:

Differ

To be unlike or distinct in nature, form, or characteristics.

Continuous Learning

The ongoing process of acquiring new skills or knowledge throughout an individual's career or life, fostering personal and professional growth.

Active Participation

Engagement and involvement in activities or discussions, contributing positively rather than passively observing.

Organization's Training System

The structured program within an organization designed to enhance the knowledge, skills, and abilities of its employees.