When Collecting Fees, Your Goal Should Always Be to

question 15

Multiple Choice

When collecting fees, your goal should always be to

• A) leave the impression that you are a nice person.
• B) collect at least one half the fee.
• C) collect the full amount.
• D) collect as much as possible.

---

Definitions:

Process

A sequence of measures or procedures executed to accomplish a specific goal.

Information

Data that is accurate and timely, specific and organized for a purpose, presented within a context that gives it meaning and relevance.

Representative Power

The formal right conferred by the firm to speak for and to a potentially important group.

Personal Power

Describes an individual's ability to influence or control the circumstances of their own or others' lives.