________ Refer to All the Organizational Assets Available for Activation

question 15

Multiple Choice

________ refer to all the organizational assets available for activation during the production process.

• A) Supplies
• B) Plans
• C) Technologies
• D) Strategies
• E) Resources

Acknowledge the role of operational efficiency and the use of tools like flowcharts and empowerment in improving processes.

Understand the principles of Total Quality Management (TQM) and its relevance to organizational culture.

Recognize the importance of customer retention compared to the cost of acquiring new customers.

Understand the mechanisms of self-serving bias and how it influences attribution.

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Definitions:

Mere Exposure Effect

The phenomenon where people tend to develop a preference for things merely because they are familiar with them.

Bystander Effect

A phenomenon in social psychology where people are less inclined to assist someone in need when there are others around.

Stereotyping

The act of applying generalized beliefs or attributes to individuals based on their membership in a particular group, often leading to oversimplified and inaccurate judgments.

Violent Pornographic Movies

Films containing explicit sexual content that also incorporate elements of violence, potentially influencing viewers' attitudes and behaviors.